Founder · SLC · Bellevue · Built From Experience

Built by Someone
Who's Been
On Both Sides.

SimpleSync exists because our founder spent a decade partnering directly with healthcare practices and engineering teams. After years of watching the same operational gaps break revenue in one industry and development velocity in the other, he built the exact operational infrastructure required to fix both.

JJ Jackson, Founder and President of SimpleSync
JJ Jackson
Founder & President
Spent a decade partnering with healthcare RCM operations and consulting alongside enterprise tech teams. Built SimpleSync to solve the exact operational gaps that consistently bottlenecked both industries.

Salt Lake City, UT  ·  Bellevue, WA

What SimpleSync
Is and Isn't.

This distinction matters. It determines whether we're the right fit, and we'd rather you know before the call.

SimpleSync Is

An embedded workforce that operates inside your systems.

Certified specialists matched to your specific specialty, stack, and environment.
Deployed via VPN into your EHR or codebase. Your perimeter, your control.
Rolling 60-Day Term terms. We earn every renewal based on output.
US-based account management with monthly KPI reporting and escalation paths.
Built by someone who has operated inside both industries, not adjacent to them.
SimpleSync Isn't

A staffing agency that places and steps back.

Not a volume-based sourcing model that sends whoever is available.
Not a platform where your data passes through a third-party system.
Not a multi-year contract that locks you in regardless of performance.
Not a generalist firm that picked two verticals. Each service line has direct domain lineage.
Not a placement fee model where accountability ends at placement and results are optional.

Why SimpleSync
Exists.

SimpleSync was built from firsthand experience and a deep understanding of two highly complex worlds: healthcare revenue cycle management and enterprise technology. We aren't a staffing firm trying to learn your industry on the fly. SimpleSync is a purpose-built, embedded solution designed to fix the exact systemic failures we watched slow down medical practices and engineering teams from the inside.

01 · The Payer Side

JJ spent a decade navigating the intersection of healthcare technology and insurance, seeing the system from all angles. He spent years traveling the nation to help surgery centers and healthcare providers overhaul their RCM and EHR services. Additionally, as a licensed professional in 48 states working with the nation's largest insurance carriers, he managed massive teams of agents. Understanding how payers generate denials, how billing staff gets overwhelmed, and why practices hemorrhage revenue they shouldn't is exactly what allows us to step in, stabilize operations, and help practices recover the revenue they have earned.

02 · The SaaS Stall

On the technology side, JJ spent years embedded in enterprise SaaS, working directly with C-suite and VP-level buyers on complex operational software. He watched engineering teams stall under technical debt, hiring cycles stretch to six months, and development capacity get consumed by routine maintenance instead of shipping new features. He saw the constant friction when other departments pushed for urgent requests without understanding the engineering bandwidth required to actually deliver them. He knows what happens when technical teams are under-resourced, which is why our tech and dev talent is built to deploy directly into your codebase and accelerate your product roadmap from day one.

03 · The Lesson

He saw what happens when companies pursue growth the wrong way. Living through massive corporate acquisitions and watching clients churn as leadership shifted focus from actual client success, and the frontline teams delivering it, to short-term revenue goals made the SimpleSync philosophy concrete. We believe in reinforcement over replacement and growth over displacement. When our clients succeed, their customers thrive, and our team wins. That is not just a tagline. It is the direct lesson learned from watching the alternative play out.

What That Background
Actually Means for You.

Most outsourcing firms are run by operators who understand staffing. SimpleSync is run by someone who understands your industry, specifically the failure modes inside it. That difference shows up in how engagements are structured, how specialists are matched, and how quickly problems get identified and fixed.

Payer-Side RCM Intelligence

Years inside the insurance operation means JJ knows how denials are generated, not just how to appeal them. That logic is baked into how SimpleSync RCM specialists are briefed, matched, and measured.

Enterprise SaaS Operational Discipline

C-suite SaaS sales requires understanding how organizations actually operate, not just what they say they need. That translates directly into how SimpleSync structures engagements and manages account relationships.

A Service Built by a Buyer, Not a Vendor

JJ spent years as the person being sold to before becoming the person building the solution. SimpleSync's model (Rolling 60-Day Terms, embedded in your environment, no data stored outside your walls) reflects exactly what a rigorous buyer would demand.

Ready to Work With
Someone Who Gets It?

Schedule a 15-minute discovery call. Our team will learn your environment, gaps, and requirements, then run our selection process to match you to the right specialist from our talent team.